Privacy Policy

This Privacy Policy describes how POLINA KIT DOO, a company registered in Montenegro with its principal place of business at Šušanj Bar 85000, Montenegro (“Company,” “we,” “our,” or “us”), collects, uses, and protects personal information obtained through the website https://polinakit.com (“Website”). By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

   POLINA KIT DOO
   Šušanj Bar 85000, Montenegro
   Email: info@polinakit.com

2. Information We Collect

   (a) Information you provide voluntarily: When you submit a form on our Website, we may collect: first and last name, email address, phone or WhatsApp number, business name, business website (if provided), municipality or area of operation, and any additional information you provide.

   (b) Automatically collected data: IP address, browser type and version, operating system, date/time and duration of visit, pages viewed, and referring URL.

   (c) Cookies and analytics: We use Google Analytics to understand Website usage. Learn more at Google’s Privacy Policy.

3. Purpose of Data Processing

   • To respond to inquiries, audit requests, or service questions;
   • To provide and improve our services;
   • To communicate about your inquiry or potential collaboration;
   • To analyze Website traffic and improve user experience;
   • To comply with applicable legal obligations.

   We do not sell, rent, or trade personal information to third parties.

4. Legal Basis for Processing

   • Consent (GDPR Art. 6(1)(a)) — when you voluntarily submit data;
   • Legitimate Interests (Art. 6(1)(f)) — business communication, analytics, website improvement;
   • Legal Obligation (Art. 6(1)(c)) — when required by law.

5. Data Retention

   We retain personal data only as long as necessary for the purposes collected or as required by law. When no longer needed, data is securely deleted or anonymized.

6. Data Sharing and Transfers

   We may share data with trusted service providers (e.g., hosting, analytics, CRM) and where required by law. Third parties are bound by contractual and legal obligations to safeguard data in compliance with GDPR. Where data is transferred outside the EEA, appropriate safeguards are applied.

7. Data Security

   We implement appropriate technical and organizational measures to protect personal data. However, no Internet transmission is completely secure.

8. Your Rights

   Subject to applicable law, you may have the right to access, rectify, delete, restrict, or object to processing; to data portability; and to withdraw consent at any time. To exercise rights, contact info@polinakit.com.

9. Cookies

   You may control cookies via your browser settings. Blocking cookies may affect Website functionality.

10. Third-Party Links and Services

    Our Website may include links or embedded services (e.g., Google Maps). We are not responsible for third-party privacy practices or content. Please review their policies before sharing personal data.

11. Children’s Privacy

    The Website is not intended for persons under 16. We do not knowingly collect personal data from minors.

12. Changes to This Policy

    We may modify this Privacy Policy at any time. Updates will appear on this page with a revised “Last Updated” date.

13. Contact

    POLINA KIT DOO
    Šušanj Bar 85000, Montenegro
    Email: info@polinakit.com
    Website: https://polinakit.com